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conflict

Stop Being Difficult! How to Deal with Passive Aggressive Stakeholders

Project teams have to learn to manage the difficult personalities they encounter on a project. The key is to identify which type of personality you are dealing with, then quickly apply approaches to smooth over the situation. Here are some tips for handling passive aggressive stakeholders' concerns.

Joy Beatty's picture
Joy Beatty
Resolving Conflicts on Software Teams

It’s one thing to know that conflict is inevitable in any team effort. It’s quite another thing to deal with it—especially if it threatens to escalate from a routine, everyday difference in viewpoints to a productivity-damaging, morale-plunging experience.

Naomi Karten's picture
Naomi Karten