Order takers are people who respond to a customer's needs when asked and respond exactly as stated, but do nothing more. If your products or services are complex, simply taking orders is risky because what customers request may not reflect what they really need—or what they could benefit by having.
A tester’s productivity and efficiency increasingly is being driven by the set of smart tools used over the course of the testing effort. While all the available options are exciting, the challenge lies in how to go about choosing the right test tools. Commercial or open source? General or niche?
When you've got way too much to do and not nearly enough support, it seems only natural to take things seriously—and to react accordingly. Yet, a case can be made not to take yourself overly seriously. After all, worrying isn't productive and your time is limited. Learn how to lighten up a little.
Single-point estimates, whether they are for a budget or a schedule, are never correct. Things happen. Demanding that your team provide you an exact number and then treating that as a guarantee is not being a good manager—or being agile. What if you could provide a different estimation leadership?
Management software has been around for many years, but sports is a somewhat newer discipline where management systems can be used to boost productivity and enhance a team’s overall efficiency. Bharathan Venkateswaran looks at the competitive world and future of sports managements systems.
When it comes to test design, some people believe in the use of formal test design techniques, while others believe that those same techniques cause rigid thinking and limit creativity. Dale Perry says why formal techniques have value as a basis for formal analysis as well as for creative thinking.
Growth in areas such as big data, cloud, and mobile computing have aided new trends in health care, and one area that has grown significantly is virtual clinics. Rajini Padmanaban looks at the future of virtual clinics and the attributes that can determine their success.
If you’re making a project today that isn’t in some way connected, you’re behind the curve. But first, beyond having a solid understanding of the Internet of Things and knowing your company’s resources, it’s critical to understand what your consumer is looking for from a connected device.
Reducing distracted driving through sensors that monitor brain waves and driver concentration could ultimately end up saving more lives. Researchers at English automotive company Jaguar Land Rover are working on this technology in hopes that it will reduce accidents.
Some organizations suffer from a dysfunctional silo culture, with dev and ops working completely separate. Trying to solve problems can feel like marriage counseling, with each side failing to identify what to do to improve their relationship. Just as in counseling, what they need is communication.
Across disciplines and industries, providing equal accessibility is gradually moving from being “nice to have” to a mandatory aspect of applications. Now is a good time for organizations to start looking at digital accessibility for their products, whether it has been mandated for them yet or not.