It takes a lot for a “tech news” article to grab my attention these days, but I was astounded to read that an estimated 83 million Facebook accounts are either fakes or duplicates. That’s one in every twelve accounts—a sobering thought for those who use Facebook to connect with new contacts, prospects, and acquaintances.
It’s easy to point the finger at companies like Facebook. You can imagine media commentators lambasting the social media group: “How on earth could they have so much incorrect data?” It’s a valid question, but these figures do need to be put in context.
Let me ask you this question: If you work for a corporate organization, how “clean," accurate, and up to date is your data? How much would you estimate is outdated, incomplete, or just plain wrong? Research by IBM shows the average is close to 23 percent. This is mind-boggling! Are you better or worse than average and, more significantly, could your data be so wrong it is deceiving you?
Bandying about statistics is a fool's game. The smart question is “How on earth have so many organizations allowed their data to become so unclean?” A smarter question is “How can they prevent this from happening in the future?” Of course, the specific answer will vary by organization, but the key is undertaking good quality analysis when implementing and changing their processes or IT systems.
If you want to increase your data quality, consider these four areas:
Data is a main artery of organizations, and it’s important that it’s both accurate and actionable. If your organization doesn’t know the quality of its data, it’s time to find out!