Adrian Reed is a consulting lead business analyst and principal consultant and director at Blackmetric Business Solutions, where he helps organizations solve their pressing problems. Adrian also speaks internationally, trains, and consults on business analysis and business change-related topics. Read his blog at adrianreed.co.uk.
Occasional users are likely to go back to more traditional, offline methods if the online equivalent isn’t immediately intuitive. There is little benefit for taking time to learn the system—as they’ll only be using it occasionally. This could impact the business case for moving a process to the web.
Studies and experience show that higher quality and better value solutions are achieved by projects that attain a thorough and unambiguous understanding of business and user requirements. Adrian Reed looks at how requirements can help avoid project failure and waste.
Assumptions are a fact of life. Without making assumptions, it’s unlikely that many decisions would get made, and certainly fewer projects would ever get launched. However, sometimes assumptions come back to haunt us. Adrian Reed looks at how to handle assumptions when working on projects.
Brainstorming is an extremely useful tool in business analysis. In order to yield maximum results, brainstorming sessions need to be well planned and consider the needs and preferences of the attendees. Adrian Reed provides useful tips for preparing a brainstorming session.
Business analysis is a wide and varied discipline that relies on the practitioner's honing and developing skills in a number of areas. Adrian Reed looks at an important business analysis attribute that is rarely talked about—resilience.
A key skill of the business analyst is to elicit and analyze requirements and to help stakeholders consider a range of possible solutions. Because abstract and logical requirements are extremely hard to digest, Adrian Reed offers concrete ideas on how you can bring requirements to life.
Clean Language originated within the discipline of therapy and focuses on understanding other people’s personal metaphors. It can help business analysts to form better questions and prevent inadvertently leading or pre-supposing a solution.