configuration management
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Software Defects: Why They Won't Go AwayJoe Townsend tackles why software defects in IT projects appear to be increasing in recent years. As the business side increases the pressure for faster and bigger results from IT, mistakes and defects will continue to go up. | 
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Siri: Novelty or Helpful “Friend?” Could Siri potentially be a valuable tool for CM professionals or is it just a novelty item? Joe Townsend explores the pros and cons of Apple's voice recognition helper. |
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Agile: Not Just for IT Anymore—Or Is It? Should agile expand to other areas of business functions, such as marketing, human resources, public relations, finance, etc.? Joe Townsend believes the answer is "yes," "no," and "it depends." |
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