test management
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Prioritize Testing Tasks by Prioritizing Your AudiencesThe solution to prioritizing work is a matter of prioritizing audiences. A tester’s work has an audience: users, coworkers, and bosses. Testing is a service we provide to each audience, so it is important to know which audience is at the top of the "make happy" list. | 
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Why Software Testers Should Help Developers DebugBonnie Bailey writes that helping developers debug can be a boon to the team; testers are naturally good at sniffing out problem areas and understanding how seemingly disparate pieces tie together. |
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Use A/B Testing to Increase Revenue and User Satisfaction Bonnie Bailey writes that software teams should use split, also called A/B, testing to capitalize on the human subconscious. Just about any software effort can benefit from knowing what increases revenue or user satisfaction, which ultimately boosts the success of the project. |
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Advance the Craft of Software Testing with the Best WorkspacesBonnie Bailey writes on the importance of the best workspaces for testers. Making workspaces that enhance a variety of testing tasks—cooperation, collaboration, and concentration—can help the craft of software testing rise to the occasion of today’s challenges in software development. |
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Book Review: Discover to Deliver—Agile Product Planning and AnalysisDiscover to Deliver—Agile Product Planning and Analysis, Ellen Gottesdiener's and Mary Gorman's book, is for software teams that are good at creating software but struggle to create the right value. The authors show techniques to help you adapt to the specific delivery method you're using. | 
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Do Software Testers Have Special Ethical Obligations?Some might argue that the same basic ethical rules apply in both professional and nonprofessional contexts—ethics is ethics. Other ethicists believe that all professionals, regardless of their practice, have special moral obligations. So, do software testers have special moral obligations? |
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Why You Must Depersonalize Feedback to Become a More Valuable Tester Welcoming feedback isn’t as easy as it sounds, especially when you’re in a testing role and potentially getting constant feedback from numerous sources. If you don’t depersonalize feedback and you react defensively, the people around you will likely start to disengage, check out, and move away. |
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The Power of Story Telling for Software TestersStory telling in software testing is one of the more important aspects of the craft. As testers, test leads, and test managers, you do it all the time. The trick is to make the story a powerful one. | 
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