chatbots | TechWell

chatbots

Person testing a chatbot on a smartphone Testing Uncertainty: Strategies for Testing a Chatbot

Testing chatbots differs a lot from “traditional” testing, like for an app or web portal, due to the apparent randomness of a conversation with a chatbot. For testers to have a better understanding of working with chatbots, they have to apply critical thinking to deal with the uncertainty in their test objects.

Rajni Singh's picture
Rajni Singh