communication
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What If You Don’t Want to Be a Manager?Management isn't for everyone, but many technical professionals worry that they’ll reach a dead end in terms of compensation and organizational clout if they don’t move into management. Read on to learn how to gracefully turn down an offer and how to excel in your career while remaining a techie. | 
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Using Root Cause Analysis When Your Project FailsVenkatesh Krishnamurthy explains how root cause analysis (RCA) can be used to help your team members avoid personal conflicts and resentment when a project fails. Conducting an RCA session can help to divert attention from people to process improvement. | 
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Four Steps to Avoid Micromanaging and Get Good Work ResultsThere is a big difference between micromanaging people and understanding their state. If you need a project done quickly, you may be tempted to stand over employees' shoulders asking, "Is it done yet?" But if you leave the team alone and simply check in regularly, you'll get better results. | 
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Three Simple Tips to Improve Your Agile Leadership Whether you are new to managing an agile project or just looking to beef up your skill set, there are three simple tips for improving your leadership in agile. By getting back to basics, you can increase your chances for success and help your team grow at the same time. |
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How to Deal with Poor Performers Poor performance can take many forms, but in general, poor performers consistently don’t deliver the results you expect, make too many mistakes, and require too much time to manage. The key is not to let matters slide. The sooner you determine the causes and offer guidance, the better for everyone. |
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Gossip: The Thin Line between Useful and Destructive CommunicationAgile values—such as communication, feedback, and trust—are essential to making teams work. While all communication is equally valued, the line between useful and destructive communication may be fuzzier than you think. | 
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How to Offer Help at WorkOffering help to a colleague or your boss can be a tricky thing. You want to make sure your offer is serious and specific, but you don't want to foist your help where it's not wanted. But even if your help is wanted, you have to realize when to stop. For more helpful tips on helping, read on. |
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Instead of Overreacting to Stressful Situations, Try UnderreactingOverreacting is what we’re often inclined to do when we're in frustrating situations. You can try methods to avoid overreacting, but an interesting one is to aim to underreact. By making a commitment to underreact to problems, you cultivate a calm attitude and benefit yourself and the other party. |
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