defect tracking | TechWell

defect tracking

Tester logging an issue in a defect-tracking system Don’t Let “Try It Now” Impede Your Test Initiative

Sometimes environmentally based issues arise that impede your ability to access or test the software. Rather than addressing the problem methodically, as with defects, testers often attempt to solve it on their own. Here's why entering the problem into the defect-tracking database is a more efficient way to solve it.

Richard Estra's picture
Richard Estra
Train track going through the woods Get Your Defect-Tracking Database Back on Track

When defects are ignored or mismanaged, it can compromise the integrity of the defect-tracking database. When this happens, defects could go unfixed, or code fixes may not be verified by the production release. Before you can resolve a compromised defect-tracking database, you need to know how to recognize one.

Richard Estra's picture
Richard Estra
Woman with her hand over her eyes looking into the distance It’s 10 p.m. Do You Know Where Your Defect Fix Is?

Have you ever had to ask whether your defect fix was deployed to a particular environment? You shouldn’t need to, because the answer should always be readily available. Having to request information on the status of your defect fix indicates inefficiencies and a lack of maturity within your organization’s process.

Richard Estra's picture
Richard Estra