Joy Beatty is a VP at Seilevel, a business analysis consulting firm whose mission is to redefine the way software requirements are created. With fifteen years of experience, Joy evolves new business analysis methods and helps customers implement best practices that improve their requirements process.
Joy is an active leader in the requirements community. She worked with IIBA to develop the third version of their BABOK. Joy writes articles about requirements methodologies and presents at business analysis conferences. She also co-authored Visual Models for Software Requirements and Software Requirements, 3rd Edition. Joy can be reached at www.seilevel.com and [email protected].
In some organizations, the project manager and business analyst roles are played by different people, and in others, one person performs both. The two roles require different skill sets, so it's important for both people to collaborate—or for the one person doing both to compartmentalize actions.
Project teams have to learn to manage the difficult personalities they encounter on a project. The key is to identify which type of personality you are dealing with, then quickly apply approaches to smooth over the situation. Here are some tips for handling passive aggressive stakeholders' concerns.
Many businesses are turning to big data and analytics, which has created new opportunities for business analysts. BAs are a valuable resource for stakeholders, helping them identify their analytics-solution needs by defining requirements, just as they would on any other software project.