Larissa Rosochansky is the head of Intelligent Automation at Avanade. Prior to that, she was the head of Testing and Automation at IBM Brazil for several years. She has been working with design thinking, project management, quality assurance, and software testing for the last fifteen years. She has worked in many roles, including coaching and managing projects and teams. Since 2016 Larissa has been coaching teams to deliver more value in their projects using design thinking for internal and commercial accounts. Larissa holds a law degree and a specialization in software engineering and is a certified PMP by PMI, ITIL Foundation by EXIN, and PSM I by Scrum.org, and has the IT Specialist Level 2 - Test Discipline Badge and Design Thinking Co-Creator Badge from IBM.
Design thinking is a user-centric framework to solve a business challenge by delivering the best user experience. Using design thinking, you can better frame the business drivers, select the right persona to focus on, design your user journey, identify test scenarios, pinpoint user pains, and write better test cases.
Having engaged employees is about more than having happy workers. Research shows that engagement is also one of the most important factors for giving a company a competitive edge. This is why it is so important to identify issues of demotivation and act on them as soon as possible in order to keep employees motivated.