Scott Duncan has 27 years of software development and quality consulting experience in publishing, law and public safety, agricultural R&D, commercial software, finance, and telecom. The last seven of these he has worked with line staff and management, from organizations of 20 to 600 people at a time, to meet quality and improvement goals, including lifecycle-based software quality assurance and measurement/estimation and ISO 9001 (TickIT) registration and CMM Level 3 assessment. Mr. Duncan participates in ISO/IEC standards work; is standards chair for ASQ’s Software Division; has been a speaker, seminar leader, and program committee officer at national and international user groups and conferences; has spoken and/or taught at colleges, universities, and companies in the United States, Canada, and Europe; and has helped organize and serve in various officer roles in local chapters of the ACM, AITP (DPMA), ASQ, and IEEE CS.