people management
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Contemplating What Constitutes an Organizational CrisisIt can be hard to envision what would constitute a crisis for your organization until you’re facing one. But defining what events could be disastrous for your company is the first step toward planning for them—and having an emergency plan could be the difference that helps you respond in time. | 
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The Art of Giving Feedback Your Team Will Act OnGiving good feedback is hard. A common pattern we follow—especially when we have to give negative feedback—is starting with something positive, addressing the problem, and ending with something else positive. But it turns out this "feedback sandwich" method isn't the most effective. Here are some better ways. | 
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Spot the Warning Signs an Employee Is About to QuitIf you’re a manager who doesn’t want to lose key people, how can you detect that they may be looking elsewhere for a job? Naomi Karten details some changes and behaviors that may indicate an employee is contemplating quitting. You just need to pay attention to the signs. |
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Dealing with Chronic Complainers in the WorkplaceAt work, you don’t always have the option to steer clear of chronic complainers. If you're kind (and patient), you can listen and empathize. But if that doesn't sound appealing, there are other options. Read on to learn some suggestions for deferring and discouraging complaining coworkers. |
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Finding the Right Ratio of Software Testers to Developers for Your TeamMany organizations struggle with finding the optimum ratio of testers to developers. Linda Hayes explains that there's no one right answer. It depends on your needs for planning, test environment and data management, requirements analysis, test design, execution, diagnosis, reporting, and defect management. | 
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Why Agile Begs for Better Team Communication How do you promote effective communication among a group of individuals, especially in agile? That’s the big question. In a world where some people might even have differing definitions of the actual word “communication,” it can seem impossible to get everyone on the same page. |
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3 Key Elements of the Open Source Mindset Adopting open source tools isn’t a seamless, pain-free process. The benefits can be invaluable, but it’s important to note that most companies moving from packaged tools into the open source world often go through a technology shock. It takes the right people, processes, and planning to succeed. |
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Attributes of Good Managers: Not Always What You ThinkWhen we call someone a good manager, we’re reacting to just a few things about the person’s style or behavior that impress us. As a result, people differ in their views of what exactly makes a good manager. Depending on personal experiences, a boss you can't stand might be a great manager to someone else. |
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