people management | TechWell

people management

Two rocks balancing on another rock acting as a fulcrum Looking beyond the Tester-to-Developer Ratio

Many companies have some notion of an ideal tester-to-developer ratio, or the number of testers they need for every certain number of developers. It may seem like a superficial standard, but it's rooted in a very real need to understand staffing requirements and budgets. Let's dig deeper into the team balance.

Justin Rohrman's picture
Justin Rohrman
Training class with people's hands raised, photo by Nicole Honeywill If You Want Training to Take, Explore Experiential Learning

People typically think of training classes as passive activities, where the instructor talks and the others listen. But experiential learning, where you learn through hands-on activities and then reflect on the experience, often gets the lesson to stick in people's brains better. Consider using interactive lessons.

Steve Berczuk's picture
Steve Berczuk
A businessperson and a customer shaking hands Communicating to Customers That You Care

How can you communicate caring to your customers if your job doesn’t lend itself to demonstrating in person how hard you’re trying? Fortunately, showing evidence of caring is not about scurrying around; it’s about interacting with customers in a way that says you’re listening to them and taking their needs seriously.

Naomi Karten's picture
Naomi Karten
Gerald Weinberg, photo by Corey Grusden The Importance of People in Software: A Tribute to Jerry Weinberg

Gerald Weinberg's work inspired many to be better engineers and better leaders. Although he’s no longer with us, his message about the role of people in building quality software lives on in his writings and in those who have learned from him. Here, Steve Berczuk recalls some of Jerry Weinberg's most influential books.

Steve Berczuk's picture
Steve Berczuk
Sign indicating twisting roads ahead 16 Questions to Assess Your Response to Major Change

If your responsibilities include guiding others through major change, you might find it instructive to assess your own behaviors and response to change. The sixteen questions here can help you do just that. You can also use these questions to facilitate a discussion with your team about a current or upcoming change.

Naomi Karten's picture
Naomi Karten
Woman shaking hands with a job candidate after a hiring interview An Agile Framework for Improving Your Hiring Process

When hiring, adopting a framework to help you screen candidates can save a lot of time. However, much like adopting Scrum to improve your software development, following a framework won’t magically guarantee perfect results. But a framework will give you the tools to start off better, and to improve over time.

Steve Berczuk's picture
Steve Berczuk
Two coworkers glaring at each other Dealing with a Coworker You Can't Stand

If you worked with someone years ago who was highly unlikable, it’s natural to assume that the person is just as unappealing now. If circumstances bring you together again, it’s unlikely you’ll find the person tolerable. You might as well expect the worst because once a jerk, always a jerk, right? Not necessarily.

Naomi Karten's picture
Naomi Karten
Robot manager standing over a person Automated Executives: Software Moves into People Management

Some tech companies have created their own automated managers—software that can handle administrative and workflow processes typically presided over by humans, but in a fraction of the time. With so many typical management tasks able to be automated, are bosses going to land on the endangered species list? Not so fast.

Beth Romanik's picture
Beth Romanik