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It’s Time to Evaluate Your Annual Performance Reviews While annual performance reviews can add value when done right, they are often done in a way that does more harm than good. A helpful alternative to an annual review is more frequent feedback that focuses on successes in addition to areas for improvement. Reviews should be motivational and constructive. |
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Shorten Your Feedback Loops to Build Better Software, Faster When we have short feedback loops, we are still in the moment for that feature. We still have the context. The longer the feedback loop, the less likely we are to still have all the context for the feature because we are on to the next piece of work. How long are your feedback loops? Can you shorten them? |
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Make It Easy for Your Customers to Provide Feedback The way some organizations request feedback ensures they don’t get much of it. If you really care about what your customers think of your product or service (and you should), you need to ask for feedback soon after the customer's interaction, give them time to respond, and allow space for their thoughts. |
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Just Enough Testing at Each Stage of Your Delivery Pipeline The continuous delivery pipeline should determine whether the software is a viable candidate for production. Having frequent quality gates along that pipeline that give frequent feedback about the quality of the software helps us find that answer faster. Short feedback loops ensure better product quality. |
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Think Agile to Work Efficiently and Effectively Of course it's important to work efficiently, without wasting time, money, or energy. But working effectively is just as important. Agile cycles between creating, testing, and getting feedback, allowing us to work in small chunks and make sure what we're producing has the most value. That's effective. |
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The Art of Giving Feedback Your Team Will Act On Giving good feedback is hard. A common pattern we follow—especially when we have to give negative feedback—is starting with something positive, addressing the problem, and ending with something else positive. But it turns out this "feedback sandwich" method isn't the most effective. Here are some better ways. |
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Dealing with Criticism, Whether Constructive or Not Of course, criticism is easier to take if it’s given with kindness. But what about when it isn't? Naomi Karten discusses how to receive, consider, and act on criticism, whether it's delivered constructively or not. If you've heard it before, it may be worth evaluating—especially if you’d prefer to ignore it. |
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Feedback Challenges in Self-Organizing Teams Self-organizing agile teams can present challenges when you want to give individual feedback. Everyone can see the results of what the team accomplished, but the contribution of each person is less apparent. Steve Berczuk has tips for managers and team members on noticing and getting noticed on agile teams. |
