career development
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The Value of “What’s Unique about” Questions in Information GatheringA highly effective angle for drawing useful information from customers is the “What’s unique about…?” question. What’s unique about this problem? What’s unique about your current process? What’s unique about your company? You're likely to get a deeper understanding of what your customer wants. | 
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Applying Emotional Intelligence to Your Testing Is software testing an emotional activity? Think about the range of emotions we feel when undertaking our role. What emotional intelligence tries to teach us is how to identify and respond to these emotions in the most productive way possible. Read on to learn how to use emotional intelligence. |
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Does Experience Really Matter?Two of the most high-profile executive appointments recently were Satya Nadella as CEO of Microsoft and Vishal Sikka as CEO of Infosys. Both organizations put their trust in first-time CEOs, which leads us to question: Does experience really matter in today’s business world? | 
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You Can Develop Executive Presence—at Any Level Although executive presence is something executives should have for success, it’s a demeanor people at all levels can benefit from acquiring, both to be effective in their current positions and to advance. Read on to find out what qualities entail executive presence and how you can cultivate them. |
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Understanding the Mix of Traits That Could Make You More Successful Most of us look at optimism and pessimism as purely black or white: Optimism is always good, and pessimism is always bad. A new angle adds another dimension, where you identify as either credulous or skeptical. Could knowing "your pair" help you better achieve your work objectives? |
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Industry Leaders as Teachers in Higher Education Institutes of higher learning are bringing in leaders from certain industries as visiting professors or guest lecturers. This helps provide unique, on-the-job perspectives to the curriculum. One recent example is Microsoft's Steve Ballmer, who will be a valuable addition to Stanford's MBA program. |
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Why You Should Take a Bow When You Deserve OneIf the project you're managing goes better than planned—you finish ahead of schedule, under budget, or with greater results than expected—you might be inclined to chalk it up to luck and not want to draw attention. But here's an argument for why you should make sure people notice and you get credit. | 
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Effective—and Possibly Crazy—Tips for Persuading Anyone Not a day goes by that you don’t have occasion to try to persuade others, whether it’s for something big like canceling a project or something inconsequential like deciding where to go for lunch. Read on for tips to help convince people and get them on your side, both on a team and outside work. |
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