Payson Hall is a consulting project manager for Catalysis Group, Inc. in Sacramento, California. Payson consults on project management issues and teaches project management. Email Payson at [email protected]. Follow him on twitter at @paysonhall.
Make sure that your change management process is clearly outlined at the beginning of a project and use it when there are unforced errors to get concessions from a vendor when the fault is clearly on their side.
When organizations want to step up their project management game and implement more rigorous project management practices, there is always fear that the administrative overhead will exceed the value gained.