Manage Project Problems without Getting Trapped by Catastrophic ThinkingIt would be short-sighted for any project manager not to consider the potential risks in the project and not to evaluate and continue re-evaluating what can go wrong. But there's a difference between planning for risk and falling victim to catastrophic thinking—focusing on unlikely or irrational worst-case scenarios.
When You Should Get Your Project Sponsor InvolvedIf there are decisions to be made on a project, the project manager may think he's helping by going directly to the customer to get her opinion. But project sponsors represent the organization, and they should be consulted before any significant decisions are made. Do you know when you should get the sponsor involved?
The Importance of Timing when Implementing ChangeToo many changes at once can prolong upheaval and delay people's adjustment to the new norm. If you are planning to start a complex project, introduce a new tool, or undertake any other major initiative, and employees are still reeling from other changes, it may be wise to delay the planned change if you can.
Improve Software Project Success by Conducting a Hudson’s Bay StartThe Hudson’s Bay Company outfitted fur traders in the 1600s. To avoid problems when camping in freezing conditions, they'd send traders on a short trial expedition before the real one. This idea also can be used to reduce risks when starting a software project that’s complex, expensive, or disaster-prone.
What Not to Do if You Want Satisfied CustomersYou may think that overperforming would ingratiate you to your customers. But customers don't always want you to go above and beyond—often, they just want what they asked for. Don't fall for this common misconception. The trick to customer satisfaction is delivering just what they want—and good communication.
Know the “Why” behind Your ProjectsEvery project has its own unique reason for existence. We often work on projects to deliver some kind of return for our organizations. When you start a project, do you know what that return is? When we know the reasons behind our work, we can be more successful—knowing why can create success.
The Difference between Plans and PlanningAs former president Dwight Eisenhower said, "In preparing for battle I have always found that plans are useless, but planning is indispensable." The fact that plans may have to change does not mean planning is a waste of time. In projects, it's always valuable to consider budgeting, resources, and timelines.
Should You Cancel Your Next Meeting?Of course meetings are often necessary, but sometimes they are just rituals without meaning. At your job, would anyone recognize if a meeting weren't efficient or essential? When was the last time a meeting you were scheduled to attend was canceled because it wasn’t a good use of anyone’s time?
