executives | TechWell


How Management Indecision Loses Money and Hurts Your Project Portfolio

When managers can’t decide which projects to undertake, they end up making a decision—to not decide. They don’t fund the potentially transformative projects; they go with the safe bets. The difference between when a project goes on the backlog and when it's started eats into your maximum revenue.

Johanna Rothman's picture
Johanna Rothman
Concierge Tech Support: A New Name for an Old Concept

Let’s face it, helping an executive in your company isn’t really a request—it’s a requirement. Eric Bloom looks at the idea of Concierge Technical Support and what you can do administratively to properly plan and budget for high-end technical support requests.

Eric Bloom's picture
Eric Bloom