executives
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How Management Indecision Loses Money and Hurts Your Project Portfolio When managers can’t decide which projects to undertake, they end up making a decision—to not decide. They don’t fund the potentially transformative projects; they go with the safe bets. The difference between when a project goes on the backlog and when it's started eats into your maximum revenue. |
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Concierge Tech Support: A New Name for an Old Concept Let’s face it, helping an executive in your company isn’t really a request—it’s a requirement. Eric Bloom looks at the idea of Concierge Technical Support and what you can do administratively to properly plan and budget for high-end technical support requests. |
