user experience | TechWell

user experience

Mobile tester getting a positive result for a visual regression test on a smartphone Visual Regression Testing: A Critical Part of a Mobile Testing Strategy

Despite our best efforts to replicate customers' behavior in our test automation suites, teams often forget about nonfunctional requirements. An important one is visual perception—how users see and feel each application they use. Visual regression testing can fill a significant gap in user experience expectations.

Dmitry Vinnik's picture
Dmitry Vinnik
Graphic of two people's minds overlapping, showing empathy Bringing Empathy into Quality Engineering

Testers have always been advocates for the end-user. But there are now more opportunities to be that advocate, including emotional intelligence-based testing and role-based testing, which form a critical part of empathetic testing. Building empathy into our software engineering process ends up benefiting everyone.

Rajini  Padmanaban's picture
Rajini Padmanaban
Before Rolling Out Products, Walk a Mile in Their Shoes

Beyond focus groups and surveys, different paths lead to uncovering ways to delight your customers. It is important to recognize the problems, challenges, wants, and needs of people. “Before you criticize someone, walk a mile in their shoes” is also good advice for rolling out products.

Pamela Rentz's picture
Pamela Rentz
Woman with her finger of her lips in a shushing gesture Use Silence as a Powerful Tool to Get Feedback

If you want feedback from your users, sometimes the best technique for gathering information is staying silent. After someone responds to your question, instead of continuing the conversation, just pause. This encourages the other person to keep talking, and that's when you may get the most valuable information.

Naomi Karten's picture
Naomi Karten
For The Web logo Is It Time to Stand Up for the Web?

Does the Web need fixing? Widely acknowledged as the creator of the World Wide Web back in 1994 and the current Director of the World Wide Web Consortium on web standards, Tim Berners-Lee launched #ForTheWeb to help resolve what the organization views as current risks and future challenges.

Pamela Rentz's picture
Pamela Rentz
nasa onsight The New Reality of Mixed Reality

Want to play with a porg? Walk on Mars? Or help those with autism practice social skills? Welcome to the new reality of mixed reality, where digital and physical objects coexist and interact to provide a new medium that a variety of organizations see as full of potential.

Pamela Rentz's picture
Pamela Rentz
Microphone on a stage for a keynote presentation 4 Lessons from the STARWEST 2018 Keynote Presentations

With a week full of sessions, tutorials, training classes, and events, the STARWEST software testing conference had plenty of takeaways useful for your professional and personal life. Here are four lessons distilled from the conference’s keynote presentations on testing, communication, and directing your career.

Owen Gotimer's picture
Owen Gotimer
group at table The World Has Product Ideas—and So Can You

From where do organizations—both big and small—get product ideas? Most often, pioneers and revolution makers have ideas that are homegrown, but today the market is such that the world has ideas. Our industry has plenty of patterns, trends, and ideas to work on and augment.

Mukesh Sharma's picture
Mukesh Sharma