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User Participation is Essential to Diagnosis and Problem Solving User Participation Is Essential to Diagnosis and Problem Solving

The role of IT professionals is to help users get the most value from their systems. If IT systems aren’t working efficiently or correctly, it isn’t just an “IT Problem” and the nice folks in IT can’t solve it effectively without user participation.

Payson Hall's picture
Payson Hall
3 Ways to Improve Knowledge Sharing for Remote Employees 3 Ways to Improve Knowledge Sharing for Remote Employees

A knowledge management structure to promote the free flow of information among employees is essential as it ensures each employee has access to the necessary information available in the organization.

Stephen McKenna's picture
Stephen McKenna
3 Steps to More Effective Project Management in a Remote/Hybrid Work Environment

The remote work environment has brought many benefits—but it has also introduced new challenges. There are actions you can take to navigate these transformation challenges and ensure more effective project management.

Casey McGuigan's picture
Casey McGuigan
Lessons from an Elementary School Talent Show

Life lessons can be found everywhere if you look for them.

Payson Hall's picture
Payson Hall
How to Achieve More Predictable Software Delivery Outcomes How to Achieve More Predictable Software Delivery Outcomes

By cultivating predictability within the engineering team and using data to set expectations across the organization, engineering managers can establish themselves as leaders and play a bigger role in strategic decision-making.

Jeremy Freeman's picture
Jeremy Freeman
How Large Is this Project? How “Large” Is This Project?

When organizations want to step up their project management game and implement more rigorous project management practices, there is always fear that the administrative overhead will exceed the value gained.

Payson Hall's picture
Payson Hall
Human Resource Management, Multi-Tasking, and Waves

Some tolerate multi-tasking better than others. Beyond tolerance and even the ability of some people to switch contexts more efficiently than others is an effect of multi-tasking that most of us have experienced but rarely discuss.

Payson Hall's picture
Payson Hall
Team Wellness Three Ways to Improve Employee Wellness in a Post-Covid Environment

Many individuals are dealing with "pandemic fatigue" these days. As a leader, how can you better support your team in this environment? Here are 3 tips.

Lydia Iseh's picture
Lydia Iseh