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Tips for Managing Conflict

You can’t avoid conflict at work. Once differences surface, a catalyst for serious conflict is the tendency for the parties to treat their differences as a zero sum game: For one party to win, the other has to lose. It doesn't have to be that way. Naomi Karten gives some tips for managing conflict.

Why a Product Strategy Is Not a Product PlanStrategy is important not just because you want to be intentional but also because strategy makes you more efficient. Strategic activities ensure the intended product is the right product. Scott Sehlhorst looks at why a strategy is not a plan; instead, strategy guides planning.
Growth of API Usage Sparks New Management ToolsOpen APIs have become not only available, but prevalent, giving capabilities to photo, video, messaging, mapping, music, and news outlets. ProgrammableWeb's directory of web service APIs now numbers more than 8,000. With increased API usage, the need for help managing APIs also is growing.
Sale Leaves OfficeDrop's Cloud Storage Users in the LurchPopular cloud storage provider OfficeDrop announced this week that they would no longer be storing their clients' data, and clients had two weeks to pull it off their servers before it would be deleted forever. How much of your data is stored in the cloud, and should you have a backup plan in place?
Where Do Great Product Ideas Come From?The current information technology trend is that of survival of the fittest, where players thrive based on success factors such as releases of new products that are feature rich, user experience driven, and performance focused. Rajini Padmanaban looks at where the new product ideas come from.
Applying Test-Driven Development to Android Development

Test-driven development (TDD) is a cornerstone practice for agile development teams, but Android development poses some significant challenges to a test-driven approach. With the right testing framework, an Android development team can maintain velocity while following TDD practices.

Why You Must Depersonalize Feedback to Become a More Valuable Tester

Welcoming feedback isn’t as easy as it sounds, especially when you’re in a testing role and potentially getting constant feedback from numerous sources. If you don’t depersonalize feedback and you react defensively, the people around you will likely start to disengage, check out, and move away.

What Is an Expert?Many people these days tout themselves as experts. But they can't all be, can they? Naomi Karten explores several opinions of what makes someone an expert, how easy it is to be misled into seeing expertise where it may not exist, and the risks and responsibility that come with the label.