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Managers and leaders The Difference between Managers and Leaders

You often hear managers referred to as leaders, but the two terms are not synonymous. Managers can be leaders, but not always, and there are people who don’t have formal management positions who are leaders. Understanding the difference can help people in both roles—and their team members—be more effective.

Steve Berczuk's picture
Steve Berczuk
Say no How to Say No to Work Requests

There are times when you have so much to do that you just have to say no to new work requests. The trick is finding a way to decline politely so there are no negative repercussions. There are ways to turn down requests at work without also hurting your career. Be clear and firm but still respectful.

Naomi Karten's picture
Naomi Karten
android talkback screen Mainstream Accessibility for Smart Devices

The ease of use and flexibility of smart devices have prompted more people, including the disabled community, to use and carry their devices every day. Because of this, a series of revolutionary accessibility changes have occurred in the market.

Sunil Dangwal's picture
Sunil Dangwal
Star Wars logo The Last Jedi? Some Words of Wisdom

"I only know one truth: It's time for the Jedi to end." That’s the bomb Luke Skywalker dropped in the first trailer for Star Wars: The Last Jedi. Pamela Rentz highlights some of the wisdom of the Jedi to keep The Force strong in the workplace and our lives.

Pamela Rentz's picture
Pamela Rentz
Lucky four-leaf clover The Role of Luck in Your Career Success

When things go your way and you achieve some level of success, it’s natural to want to take credit for it. But in addition to your working hard and overcoming obstacles, it's likely that at least some of your success is also due to pure, dumb luck. Acknowledging that can help you recognize good luck when it appears.

Naomi Karten's picture
Naomi Karten
Communication Speaking the Same Language in Software Testing

Arguments in software testing often revolve around language. We use phrases like test case, exploratory testing, and regression testing every day, but we can’t be sure that you and I mean the same thing when we do. Increased communication and detailed discussions can help avoid misunderstandings.

Justin Rohrman's picture
Justin Rohrman
Failure is part of success How Failure Is Essential to Your Success

No one likes to fail, but it is an essential activity in our lives. Each failure gives us a chance to learn and become better. No one is instantly successful at anything; everyone goes through a learning curve, and that may be steep and long. But we need to do better to embrace failure, because it precedes success.

Isabel Evans's picture
Isabel Evans
Technical manager Do Software Teams Need Managers with Technical Expertise?

Soft skills matter in how effective a manager is, but what about technical skills? If you're a software engineer, how important is it to you for your manager to have the same background and to fully understand your job? Ideally they would, but in some cases, that role can be better filled by a technical lead.

Steve Berczuk's picture
Steve Berczuk