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Reinventing (and Testing) the Parking Meter Nearly eighty years ago, streetscapes of cities and towns started changing as a new technology was adopted, with the introduction of parking meters in Oklahoma. Many of these are now being upgraded in various ways, with varying levels of success, and with many variations in business rules. |
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Apologizing: Good Idea or Means to Manipulate?An apology can defuse anger, restore goodwill, and mend damaged relationships. And, often, an apology is just the right thing to do. Research shows that apologies in innocuous situations can counteract annoyed responses, and some hospitals have even established medical apology programs. | 
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Explore Task Automation Now, Save Time LaterTest automation is a hot topic in the testing community and a perennial topic of debate. What doesn't seem to receive the same attention, though, is task automation: automating the repetitive, non-testing processes that testers have to waste their time on. | 
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The Case for Napping on the JobNapping is healthy. Just ask a cat! And, there’s growing evidence that humans napping during work hours can boost their energy level, or at least prevent its decline. Napping also can improve cognitive functioning by speeding up and improving memory consolidation. |
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There's No Such Thing as a Freemium LunchThe freemium business model—in which some users use the product for free, and others use it for a fee—can be appealing. To succeed with the freemium model, you must first acknowledge that a revenue plan is not a business plan and then decide if it makes sense for your bottom line. | 
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Can You Trust Configuration Management Vendors and Consultants?Many of us in the configuration management world will wonder at some point in our careers whether or not we can really trust vendors and consultants. Joe Townsend shares his tips on dealing with these parties who may harbor ulterior motives. | 
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How DevOps Could Have Benefited the Facebook IPOAs Facebook's IPO debacle shows, the lack of a robust software development process can result in outages and impact large-scale financial systems. Bob Aiello explains how DevOps—which provides the structure to rapidly build, package, and deploy applications—could have minimized Facebook's damages. | 
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Bug or New Requirement – Does It Matter?The terms "bugs" and "requirements" indicate who is responsible for the problem. No matter which term is used for the current state, the current state needs to change. Only then can the focus shift to fixing the problem. | 
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