People and Teams

People and Teams

People and Teams Stories
The Communication Trap Posed by CertaintyCertainty is a potentially dangerous mental flaw when we assume we know what others are thinking. It’s in situations of absolute certainty that we’re most likely to be wrong. When you're facing a problem, ask yourself if you’re sure you understand what the problem is—and ask for clarification.
How Testers Can Communicate More Effectively

As testers, our role has been described as similar to car headlights. Although we illuminate the project and provide advance warning of risks, we’re definitely not in the driver’s seat. For this reason, communication skills are critical to our profession. Read on to become an effective communicator.

EMV—The Next Generation of Credit Card SecurityAccording to the US Department of Justice, approximately 16.6 million people, or 7 percent of all US residents age sixteen or older, were victims of at least one incident of identity theft in 2012. Beth Cohen looks at EMV cards—the next generation of credit card security.
hitchBOT, the Hitchhiking Robot—Where Is He Now?If you’re traveling across Canada and see a strangely cute little hitchhiker with a face made from LED lights, a plastic beer pail torso, arms and legs that look like pool noodles, and is wearing a garbage can hat, it’s only hitchBOT, the Hitchhiking Robot, looking for a ride.
Assess Corporate Culture to Find a Good Fit for You

From the outside, it’s difficult to assess an organization’s culture. But before taking a new job, it’s important to learn as much as you can so you won’t encounter a culture clash. If you've got an interview and are wondering whether a new workplace will be a good fit, read on for ways to find out.

How and When to Make a Bold Decision

Although it may not always be easy for us to make bold decisions, there are simple but powerful steps to keep in mind about becoming a bold decision maker. These include being quick and nimble, acknowledging that you may fail, and recognizing opportunities that come along the way. Read on.

Growing into Leadership in Software Testing

When considering leadership in testing, before leading others, try leading yourself. Don’t do typical “leader” stuff. Instead, look at what you do as a professional. How polished are your technical skills? How about your communication and interpersonal skills? What do you do to make yourself better?

Three Positive Societal Side Effects from LayoffsLayoffs are never easy. Whether they are done in small or large numbers, they call for a lot of planning and can significantly bring down employee morale. While there can be negative effects at the organizational level, layoffs can potentially have a positive impact at the societal level.