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personal improvement

CIA dog Lessons from the CIA’s K9 Training Program

Do you want to improve your internal training programs or perhaps update your skills via e-learning? You can pick up some valuable clues from the CIA’s K9 explosive detection training program. Pamela Rentz highlights some of the CIA’s top training tips that work for humans as well as canines.

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Pamela Rentz
Two people communicating effectively The Subtle Art of Diplomatic Communication with Project Sponsors

It’s an art to balance project sponsors’ need for timely and accurate information with being diplomatic in how and when that information is delivered. Diplomacy is about tact—communicating in tough situations without antagonizing anyone more than necessary. Here are eight keys to diplomatic, effective communication.

Payson Hall's picture
Payson Hall
Pack of lions How You Can Help the Human Animals in Your Group Thrive

On our teams, we deal with many individuals with diverse perspectives. It's not always easy, but we are animals, and many animals live and work—and are only able to survive—in teams. You can look to how animals interact with and react to each other to see how we, as human animals, can not just survive, but thrive.

Isabel Evans's picture
Isabel Evans
Butterfly Transforming Your QA and Test Team

Testing professionals are essential to the success of technology projects. Delivering better, faster, and at a lower cost is not solely done with automation and development teams—testing professionals are here to stay and grow. But we have to fight for our place, and that means evolving with industry requirements.

Sophie Benjamin's picture
Sophie Benjamin
Microphone To Sound Intelligent and Articulate, Enunciate as You Speak

If people have to guess what you’re saying, they may discount even your best ideas. If you can’t tell whether you’re pronouncing and enunciating your words well, record your presentation practice sessions or read a few paragraphs from a book to monitor the clarity of your speech. Your listeners will thank you.

Naomi Karten's picture
Naomi Karten
A hand controlling a marionette How to Deal with a Manipulative Coworker

Manipulation in the workplace can take many forms. It often manifests as one person turning coworkers against each other, spreading rumors, or making people feel insecure—either for the person's own benefit or just for entertainment. If you witness this destructive behavior, there are things you can do to stop it.

Naomi Karten's picture
Naomi Karten
Computer showing software bugs Becoming a Modern Software Tester

Testers today need to look more like developers than users. Automation is becoming essential, so understanding at least basic programming is a must. As companies adopt agile and deliver more frequently, modern testers should learn to code, understand continuous integration, and use tools to eliminate constraints.

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Adam Auerbach
Hands holding a smartphone Could You Be Addicted to Your Cell Phone?

If you've ever experienced a loss of a sense of time while using your phone, persistent failed attempts to decrease phone use, and reactions such as anger, depression, or irritability when your phone is unreachable, you may be addicted to your cell phone. But if you set some limits, you can reclaim your time.

Naomi Karten's picture
Naomi Karten