TechWell Insights
The Latest Stories
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The Risk of Negative Customer ExperiencesIf people have a positive customer experience, they tell a few friends, but if they have a negative one, they tell everyone—and now that social media have made sharing so easy, no flaw, delay, or mistake seems too small to complain about. More than ever, it's important to create positive customer experiences. | 
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The Consequences of Project DelayAn often overlooked and underappreciated aspect of project schedules is the consequences of delay on others. Due dates and commitments sometimes matter more than they appear. Knowing the larger context of your project can help you prioritize how you undertake it, consider options, and improve problem-solving. | 
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When and When Not to Automate Automation integration is a huge value to QA teams, but not everything can or should be automated. By understanding the difference, teams will be able to utilize their tools more effectively and streamline operations for better results. Sanjay Zalavadia looks at when and when not to automate. |
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How to Better Test and Optimize Mobile Applications There’s no single solution that can guarantee success in the mobile testing space. However, by incorporating virtualization and making use of the cloud, you can test the functionality, performance, and security of an application across a bevy of networks. |
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When Designing New Features, Know Thy UserThe next time you’re designing an “awesome” new feature, take a step back and think, awesome for whom? Is this the kind of feature that will be understood and enjoyed by your target users? Or should you rethink how it might be perceived by your audience? When it comes to design, you have to know your users. | 
Matt Heusser |
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Overcoming Writer’s BlockThose who claim that writer's block is a myth maintain that feeling stumped in writing usually has a simple cause. That’s no doubt true, but it’s irrelevant if you don’t know the cause. Naomi Karten has experienced writer's block, and if you have, too, she provides a number of ideas to help get you unstuck. |
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What's in the Winter 2016 Issue of Better Software Magazine?This issue of Better Software is loaded with feature articles about writing a superior web API, taking the plunge into test automation, the three pillars of agile quality, innovative gamification, and assessing and improving your DevOps procedures. Read on to learn more about this year's first issue. | 
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Testers, Tech It Up! Become More Technically CompetentAs our world becomes more complex, the demand for technical testing expertise is going up. While there will always be a need for domain specialists, we also need just as many technical testing roles—particularly with programming skills. Mike Sowers has some ideas on developing additional technical expertise. | 
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