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Man shaking client's hand To Serve Clients Better, Learn Their PerspectiveIf your goal is to improve service delivery to your customers, it's a good idea to ask for and incorporate input from those very customers. Invite your clients to outline priorities, get clarification on points that confuse them, and vent frustrations. They'll appreciate being heard, and you'll both learn a lot.
Team members having a productive conversation in a meeting 3 Ideas to Prevent ‘All Talk and No Action’ MeetingsWhen many people are speaking in a meeting but it never translates into meaningful actions later on, it can leave us frustrated. But with some planning and collaboration, we can facilitate ways to make it easier for people to communicate better. Here are three ideas for a little less conversation, a little more action.
password list Better Check This List: Worst Passwords of 2018

We’ve embraced the IoT in our everyday lives, yet with so many connection points, there’s a risky habit too many of us still need to break—using weak passwords. SplashData evaluated more than five million passwords leaked online during the previous year and compiled the top worst passwords for 2018.

Project manager writing on a sticky note next to a planner and laptop 3 Myths about Software Project ManagersPeople often have the wrong impression regarding the activities and responsibilities of project managers. You'll hear them say that managing a software project is all about delegating work and keeping the crew in line, but it's more than that. Let's debunk three common, pervasive myths about project managers.
Productive person's desk with a phone, papers, and notes 5 Steps to Be More ProductiveThere’s a common misperception that productivity implies getting more things done all at once. But it really means getting things done persistently at a moderate pace. You also don't need to change your routines drastically to be more productive. Even small changes can make a significant impact—like these five tips.
Bright light bulb 2 Good Practices Agile Says You Don’t NeedThere are lots of good practices that people will tell you aren’t agile. Usually this comes from people who read a book on Scrum or Extreme Programming and took it literally. But agile is not methods and tools associated with a particular methodology; as long as you follow the agile principles, anything is fair game.
Woman with her finger of her lips in a shushing gesture Use Silence as a Powerful Tool to Get FeedbackIf you want feedback from your users, sometimes the best technique for gathering information is staying silent. After someone responds to your question, instead of continuing the conversation, just pause. This encourages the other person to keep talking, and that's when you may get the most valuable information.
Red lit-up keyboard 4 Reasons Cybersecurity Is More Important Than EverIgnoring cybersecurity risks can be disastrous. And as recent hacks and scams have shown, it is not only large organizations or corporations that are being targeted, but also the personal data of everyday people. Here are four reasons cybersecurity is more important than ever, as well as ways you can protect yourself.